Quality Management for Organizational Excellence – Introduction to Total Quality — Richard C. DORF et al. (2013)

Book Description

For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community colleges, and corporate environments. This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity – thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial people aspects of quality). Direct and straightforward, it links big picture theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration.

Book Details

• Author: Richard C. DORF, David L. Goetsch, Stanley Davis
• Publisher: Pearson
• Published Date: 2013-07-26
• Published Year: 2013
• Language: English
• ISBN-13: 9781292022338